Privacy Policy

RBT (‘we’, ‘us’, or ‘our‘) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our platform and use our services.

Information We Collect

  • Personal Information: Name, contact details, company information, ID copies, payment details.
  • Usage Data: IP address, browser type, access times, pages visited.
  • Transaction Data: Shipment orders, tracking updates, communication history.
  • Device Information: Device type, operating system, network information.

 

How We Use Your Information

  • Facilitate and manage shipment services.
  • Verify identity and ensure secure transactions.
  • Account creation and management.
  • Communicate updates, notifications, and offers (with consent).
  • Service improvement and performance analytics.
  • Legal compliance and dispute resolution.

     

Information Sharing

  • We do not sell your data. Information may be shared with:
  • Verified Transporters and Requesters.
  • Third-party service providers (e.g., payment processors, data storage).
  • Legal authorities if required by law.

 

Data Security
We implement robust security measures, though absolute security cannot be guaranteed due to the nature of online platforms.

 

Data Retention
We retain personal data as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

 

Your Rights

  • Access, correct, or delete personal information.
  • Opt-out of marketing communications.
  • Withdraw consent for data processing.

 

Changes to Policy
RBT may update this Privacy Policy periodically. Significant changes will be communicated via email or platform notifications.

Contact Us
Email: info@rbt.sa